Step 1 — Getting Started

Using the link in your SMS invite, download Connecteam from your respective app store. Log in to your account using your mobile number. Some of your details will be pre-populated.

Step 2 — Complete Onboarding Course

Once you have successfully logged in, complete the “Onboarding Course”. To locate this, navigate to “Assets” along the bottom panel, then click on “Courses” under HR & Skills. You will need to complete this course in full before moving onto the next step.

Step 3 — Complete Your Profile

Navigate to “Profile” along the bottom panel, then scroll down and select “Personal Information”, fill in your details, then select close (details will auto save).

Step 4 — Upload Your Qualifications & Documents

Select ‘Personal Documents’ within your Profile, then please upload your documents. All documents with a * must be uploaded prior to commencing work with RR+R. Here, you can also upload any qualifications relevant to your role.

Step 5 — Provide Your Payroll Information

To locate this, navigate to “Assets” along the bottom panel, then click on “Forms” under Operations. Then scroll down and click on the “Update Personal Information” form. Fill in your details, sign the form and press send.

Step 6 — Set Your Preferences

Enable your notifications for Connecteam within the app settings.

Allow location services when required for shifts/training. Within your phone’s settings, make sure that the location settings for the Connecteam app are turned on so that you can receive shifts.

Set your availability and preferred work hours – within the “Job Scheduling” section in Assets, select “My availability” and add in your selections.

Step 7 — Learn the Basics

Read and familiarise yourself with key company policies and procedures within the “Knowledge Base” section in Assets.

Watch the below videos to familiarise yourself with the functions of Connecteam.